Wake County Familiar Faces Health Collaborative

Wake County Familiar Faces Health Collaborative

The Wake County Familiar Faces Health Collaborative aims to improve the health and wellbeing of Wake County’s most vulnerable residents by meeting their individual needs and goals through a “whole person” approach where medical and social service providers across the care system share information and collaborate to provide integrated, holistic, and trauma-competent care.

“Familiar Faces” are the most frequent users of emergency, medical, social, law enforcement, homeless, and other public services. Failure to address social determinants of health (SDOH) for this most vulnerable population has caused unnecessary illness and poor quality of life as various county systems overlook key needs of individuals. Additionally, these repeated interactions (often with high-cost services) are costly.


All people of Wake County — including vulnerable individuals with multiple, complex needs — can sustainably live safe, fulfilling, and meaningful lives.


  • Respect & Empowerment
  • Collaboration
  • Diversity, Equity & Inclusion
  • Data-driven Approach
  • Trauma-competent Care

Executive Team:

  • WakeMed Health & Hospitals
  • Duke Raleigh Hospital
  • UNC REX Hospital
  • Wake County Housing Affordability & Community Revitalization Department
  • Alliance Health
  • Wake County EMS
  • Wake County District Attorney
  • Wake County Sheriff’s Office
  • Triangle Family Services
  • Wake County Manager’s Office


  • Advance Community Health
  • Raleigh Police Department
  • Raleigh/Wake Partnership to End Homelessness
  • Healing Transitions
  • Oak City Cares
  • Southlight Healthcare
  • WakeBrook
  • Wake County Health & Human Services
  • Wake STEP Clinic
  • RHD NC

Robert Wood Johnson Foundation Clinical Scholars

Our 2020-2023 RWJF Clinical Scholars lead the clinical perspectives for the familiar faces project design. This inter-professional, cross-organizational team of providers received a three-year grant to research, design and implement an evidence-based, client-centered, holistic care model that improves Familiar Faces’ physical, mental and social wellbeing.

2020-2023 RWJF Clinical Scholars:

Jose Cabañas, MD, MPH, FACEP
Director/Medical Director
Wake County EMS

Derrick John Hoover, MD, FAAFP

Keturah Y. Beckham, MSW, LSCWA, CHC, CPA
Community Case Manager
WakeMed Health & Hospital

Thava Mahadevan, MS, LCAS
Director of Operations
UNC Center for Excellence in Community Mental Health

Jason Wittes, PharmD
Pharmacy Director
Wake County Health Clinics/Human Services

Learn more and get involved

Want to learn how you can help with this project? Email info@livewellwake.org